Home/Trust and Engagement Controls
Scope before claims

Watch advisory: clear scope, evidence and client controls.

The Maison Montres engagement framework starts with who we represent, the work to be done, the evidence needed, fees, conflicts and client approvals. A written scope should also state what is excluded and which conclusions cannot be guaranteed.

Website copy is not a substitute for signed terms, a source record or independent verification. Before a mandate, the client should verify the contracting party, responsible people, proposed specialists and any credential material to the decision.

— Written engagement

What should a watch advisory agreement include?

ControlWhat the document should state
Parties and roleThe contracting entities, responsible contacts, whom Maison Montres represents and any other party involved.
Property and objectiveThe watch or collection in scope, the decision to support and the intended user of the work.
Work and exclusionsDeliverables, evidence, inspection depth, reporting, external specialists and work not included.
AuthorityWhich actions require client approval and who may instruct, disclose, transport, buy or sell.
Commercial termsFee basis, currency, tax treatment, approved external costs, payment schedule, term and stop conditions.
InformationAccess, confidentiality, permitted recipients, retention, security expectations and incident contacts.
IssuesHow to give notice, correct a record, escalate a disagreement and identify the governing signed terms.
— Evidence boundary

Which watch claims are verified, reported or unknown?

A useful record labels the source of every material claim. Observed means seen during the stated inspection. Client-stated and seller-stated identify information supplied by a party. Third-party record names the document and issuer. Inference explains a reasoned conclusion. Not verified or not examined keeps a gap visible.

A box, paper, invoice, prior listing or certificate does not verify every fact on its own. A report should state the documents received, procedures performed, sources used, conclusion reached and limits that remain.

Authentication, condition, current value, provenance, legal ownership, sanctions, tax, insurance and mechanical performance are separate questions. One report should not imply that all have been resolved.

Before buying, use a pre-purchase watch review to define those separate questions. The Rolex authenticity guide gives a practical example of the limits of photographs and papers.

— People and specialists

Verify capability for the work actually assigned.

Before appointment, ask who is responsible for the mandate, what that person will do and which evidence supports any relevant qualification or experience claim. Where a licence, membership or credential matters, verify it with the issuing body or primary source.

If an external watchmaker, authenticator, appraiser, carrier, insurer, lawyer, tax adviser or other specialist may be used, the engagement should explain the role, selection, instructions, fees, information shared and responsibility for the output.

No website title such as advisor, expert or specialist should replace this check. If the responsible person or external provider is not yet known, the proposal should say so.

— Conflicts and compensation

Who does the watch advisor represent, and who pays?

The written proposal should state whether Maison Montres may act for a buyer, a seller or in another advisory role. It should identify transaction-related compensation, referral payments, third-party remuneration and any commercial interest material to the recommendation.

If a role changes or a new conflict appears, the client should receive the relevant facts before further action. Consent does not make every conflict harmless; the parties should decide whether the engagement can continue.

Fees, external costs and payment terms belong in the accepted proposal. Website pricing does not create a quote.

— Watches, funds and delivery

Do not assume custody, title or escrow.

No default asset-handling arrangement is stated here. Before a watch moves, the signed terms should identify who has possession, authority and insurance; the condition record; packaging and carrier; release instruction; destination; and responsibility if a delay, damage or loss occurs.

Before money moves, the parties should confirm the legal counterparty, invoice, account verification, payment conditions, refund rights and fraud controls. If escrow or another regulated service is proposed, verify the provider and exact arrangement independently.

Maison Montres should not be assumed to own a watch, hold client money, provide escrow or guarantee delivery merely because it advises on a decision. Only the accepted transaction documents can establish those roles.

— Questions and corrections

Set the issue process before it is needed.

The engagement should state how to send an instruction, report an error, challenge a finding, stop work and escalate a dispute. It should identify the controlling contract and any agreed third-party review process without inventing a remedy or deadline on the website.

A factual correction should preserve the original record where appropriate, identify what changed, state the source and carry a new review date. Our public-content process is described in the editorial standards.

For a specific mandate, ask for the proposed terms and supporting documents before relying on any public description.

— Trust questions

Engagement controls, plainly stated.

The signed scope and supporting evidence control the mandate.

What should a written watch advisory engagement include?

It should identify the contracting parties, whom the adviser represents, the watches and objective, deliverables, exclusions, decision rights, fee basis, third-party costs, information handling, term, stop conditions and issue process. Asset handling, payment, transport or insurance terms should be stated separately where relevant.

How should a client verify the people working on a mandate?

Before appointment, ask for the name and role of the responsible person, the work they will perform, relevant qualifications or experience evidence, conflicts and any external specialist they may use. Verify material credentials with the issuing body or source instead of relying only on website copy.

Does Maison Montres automatically hold watches, funds or legal title?

No default custody, funds-handling, escrow or title arrangement is stated on this page. If any handling, transport, payment or ownership step is proposed, the signed terms should identify the responsible party, authority, insurance, release conditions and risk allocation before the step occurs.

Does an authentication opinion guarantee every fact about a watch?

No. An authentication opinion is limited to the watch, evidence, access and procedures stated in its report. It cannot guarantee undisclosed history, future discoveries, legal title, full provenance, mechanical reliability or manufacturer acceptance.

How should fees and conflicts be disclosed?

The written proposal should state the fee basis, currency, taxes, external costs and any compensation connected to a transaction or third party. It should also say whom Maison Montres represents and identify any material conflict before the client approves the work.

Last updated